How To Execute A Quality Assurance Plan for Projects
This morning, I was at a place. I was busy examining a beautiful coffee brewing equipment that was shipped to a friend of mine. I cannot but imagine all the efforts that were put into ensuring that this product is of quality. So also for projects, you have to take alot of steps in order to ensure that you meet up with stakeholders’ requirements.
In this article, I want to look at some of the ways by which Project Managers can execute a Quality Assurance plan for projects. Effective quality assurance provides confidence that the project’s product or service will satisfy relevant quality requirements and standards.
The Guidelines…
#1 Random Quality Audits
there is a need for you to ensure that random and scheduled quality audits are conducted by qualified auditors to evaluate the quality management plan, quality testing procedures, and measurement criteria for the project.
Are the quality parameters set forth in the quality assurance plan valid? Are the operational definitions and checklists adequate and appropriate to achieve the desired final results? Are the testing methods being implemented correctly? Is the data being interpreted, recorded, and fed back into the system properly?
#2 Use Quality assurance tools
There is a need for you to use one or more of the quality assurance tools to determine the causes of quality problems in the project ‘s product, service, systems, or processes.
#3 Appropriate Actions
In addition, there is a need for you to identify and implement the appropriate actions needed to increase the effectiveness and efficiency of the project team’s work results and improve the quality of the products or services.
Typical example…
A leading coffee brewing equipment manufacturer is beginning to produce a new product line and Kelvin Campbell is the project manager for the project. Kelvin has been given the task of maintaining a satisfactory level of quality while maintaining the fiscal goals of the project.
A quality audit was commissioned to determine if in-process monitoring produces the expected improvement to cost and quality. Following the examination of the testing procedure outlined in the quality management plan, the audit team analyzed the collected data from the latest series of testing seven days per week.
The analyzed data were compared to the projected data based on the in-process monitoring system, and it showed that the projections match the actual data.
Armed with this information, the audit team recommended modifications to the quality management plan requiring testing only twice each week. At a cost of 100$ per test, the company is now spending $200 per week on testing instead of $700, thereby saving $500 per week.
Through careful review of the quality management plan, analysis of the use of data and distribution of collected data, and by monitoring the cost of quality, the company achieved marked improvements in quality while realizing all improved bottom-line.
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